Terms & Conditions

    Agreement to Terms 

    These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Decor House Furniture ("us"), concerning your access to and use of the www.decorhousefurniture.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

    You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and you must discontinue use immediately.

    Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.

    We will alert you about any changes by updating the "Last updated" date of these Terms of Use, and you waive any right to receive specific notice of each such change.

    It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

    The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

    Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

    Option 1: The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

    Option 2: [The Site is intended for users who are at least 13 years of age.] All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

    Intellectual Property Rights 

    Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

    Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

    User Representations 

    By using the Decor House Furniture Site, you represent and warrant that:

    1. all registration information you submit will be true, accurate, current, and complete;
    2. you will maintain the accuracy of such information and promptly update such registration information as necessary;
    3. you have the legal capacity and you agree to comply with these Terms of Use; [you are not under the age of 13];
    4. you are not a minor in the jurisdiction in which you reside [, or if a minor, you have received parental permission to use the Site];
    5. you will not access the Site through automated or non-human means, whether through a bot, script or otherwise;
    6. you will not use the Site for any illegal or unauthorized purpose;
    7. your use of the Site will not violate any applicable law or regulation.

      If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

    User Registration 

    You may be required to register with the Decor House Furniture Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

    Shipping & Delivery

    Decor House Furniture is dedicated to giving you the best experience, from the moment you first interact with us to the moment your order is in your home. Decor House Furniture offers three delivery services, Standard Shipping, Premium White Glove Delivery, and International Shipping. For further inquiries on our shipping options, please contact us at info@decorhousefurniture.com or call us at 305-448-6200.

    Standard Shipping
    Standard shipping is only available on orders being shipped within North America and is only offered on small accessory items (eg. lamps, vases, etc.). This service is to your curb and does not include any assembly, set up of new furniture, or removal of debris. Deliveries of this nature are made by trusted third-party carriers. Rates and delivery times are dependent on carrier and method chosen at checkout, as well as destination and scale of the order.

    Premium White Glove Delivery

    Premium White Glove Delivery is available on all furniture orders being shipped in the continental US and Canada. Our in-house team and trusted third-party partners ensure a quality experience. Our in-house professional delivery team services the following cities and their general vicinities: Miami, Keys, Fort Lauderdale, West Palm Beach, Boca Raton, Jupiter, Naples, Marco Island, Fort Myers, Sarasota, Tampa, Vero Beach, and Orlando. For additional information on local deliveries, please contact us. All remote deliveries will be serviced by trusted third-party partners. This service includes delivery, unpacking, assembly, professional installation in the desired room, and removal of all packaging and debris. This service does not include wall/ceiling mounting, wall anchoring, or any installation that requires electrical wiring. Premium White Glove Delivery is offered at $399 per item and delivery times are dependent on destination and scale of the order. Additional charges may incur for orders being shipped to Canada.

    International Shipping

    International delivery is available on most items. Standard Shipping is available on orders for small accessory items that are being shipped internationally. For large furniture orders, White Glove delivery is not available, and shipping must be arranged by the customer. Customers must contact us at info@decorhousefurniture.com or call us at 305-448-6200 when arranging international shipping. You are responsible for providing a third-party freight forwarder and carrier of your choice that ships to the desired destination. We will gladly assist you with the freight forwarding process. We will warehouse your merchandise and ensure its security until all items within the order are complete and delivered to our warehouse. We offer a 30-day complimentary warehousing of goods. Once the 30-day limit is reached, a storage fee of 2% of the value of the order per month will be payable. Decor House Furniture will only warehouse items up to 6 months after the entire order has been delivered to our warehouse. After 6 months, you must provide us with an address to deliver to. The freight forwarder must sign off on the goods when they are picked up from our warehouse. Decor House Furniture will not be responsible for any damage that occurs once the goods leave our warehouse. Decor House Furniture is also not responsible for any damage that occurs in overseas transit. The cost of shipping and lead times vary depending on the destination and scale of the delivery. Should the delivery require extra protection, additional charges may incur for partial or full crating of goods.

    Delivery Process

    At the time that your items are ready to be shipped, you will be contacted by our team or a third-party partner to schedule a delivery time with you in advance. On special orders, a 50% deposit is required at the time of purchase and at any point in time, the deposit must be maintained for all undelivered items. All undelivered items remain the property of Decor House Furniture and will not leave the premises of Decor House Furniture until payment is received in full. We offer a 30-day complimentary warehousing of goods. Once the 30-day limit is reached, a storage fee of 2% of the value of the order per month will be payable prior to delivery. Decor House Furniture will only warehouse items up to 6 months after the entire order has been delivered to our warehouse. After 6 months, you must provide us with an address to deliver to.

    For a successful delivery, please ensure that all furniture items will adequately fit through any access or entry points (eg. Doorways, stairways, elevators, hallways, etc.) to the desired location. You are responsible for any additional costs in relation to accessing your premises (eg. crane). If it is not possible for the products to be delivered, the products will be returned to our warehouse, and you will be responsible for additional transportation fees and re-delivery costs. For assistance with product dimensions and measuring your space, please contact us.

    On the day of delivery, we require the customer, or an individual eighteen years or older that the customer designates authority, to be present to sign for the delivery. Before signing for the delivery, please thoroughly inspect all items for any damages. In the unlikely event of damage, please notify the shipping company immediately, make a note on the delivery receipt, and file a claim directly with the delivery company. All damages must also be reported to us immediately at 305-448-6200, along with a written notification that must match all damages noted on delivery receipt with images, to be sent to info@decorhousefurniture.com within 24 hours of delivery. If the product is refused and the damage is noted on the delivery receipt, we will issue a free replacement. Should you refuse replacement, we will issue a store credit, or exchange minus 30% restocking fee at our discretion. Decor House Furniture is not responsible for any damages not reported at the time of delivery.

    Should you refuse to accept delivery for your order for any reason other than the product being damaged, you are responsible for all return shipping costs along with a 30% restocking fee and we reserve the right to refuse a refund for any rejected product.

    Delays in shipping and production may occur. Our team quotes accurate lead times to the best of our ability. The shipping times we quote are estimates, not guarantees. If a delay occurs, we will notify you immediately and work to ensure that your products will still arrive to you in a timely manner. Please note that we work with some manufacturers overseas, and customs delays may periodically occur, which are beyond our control. Decor House Furniture is not responsible for any delays that occur due to manufacturer errors.

    Pricing & Information Disclaimer 

    Our goal is to provide accuracy in all prices, delivery rates and other information. All prices online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.